In over 90% of the cases of higher than normal usage, the cause is a leaky toilet. Toilets can pass a tremendous amount of water straight into the sewer, which is why you may not see any evidence of a leak.
If payment is not made, you will receive a Past Due notice ten (10) days beyond the billing due date. Subsequently, you will receive a Posting Notice ten (10) days before payment in a timely fashion, you should call Customer Service at (215) 675-3301 ext. 204 to make payment arrangements and avoid possible service interruptions.
If you believe your bill is incorrect, you may call our Customer Service Department at (215) 675-3301 ext 204 to speak to a Customer Service Associate.