Frequently Asked Questions - ACH

Contact WMA Customer Service to request a cancellation form notifying us that you wish to discontinue ACH payments.  Please note that all names on the bank account will need to sign the cancellation request.  Once your bank and WMA have cancelled the payment option, the automatic payment will not be withdrawn from your account.  You should begin payment by cash or check at this time.

You will need to fill out a new ACH application so we have your updated information.

Please be aware that you will need to have the money in your account the day the withdrawal is made.  If there are not sufficient funds, your account will be considered delinquent and penalties will apply.

Yes. You will still receive a bill detailing your water usage, amount due and the amount that will be deducted.  Please keep in mind that this amount will vary for each bill based on your water usage.

Your bank account will be drafted the day prior to the Due Date that is printed on the top portion of your WMA bill.  The bottom portion of your bill will display the draft due date as well as the amount to be drafted.

WMA does not charge for this service.  It's free!

You avoid late fees, postage, checks, mailing or having to pay in person, and credit/debit card processing fees.  It's all electronic; all you do is maintain a sufficient bank account balance.

The Automatic Clearing House (ACH) Program is a convenient way to pay your water bill at no extra cost to you.  We automaticaly draft (debit) the amount of your bill from your bank account.