Why would I be experiencing discolored water during a time of the year that is not indicative of routine hydrant flushing?

From time to time customers may experience discolored water due to unforeseen circumstances outside of WMA’s control. These incidences include but are not limited to water main breaks, unauthorized opening of a hydrant, emergency system maintenance, and emergency and non-emergency fire department use. While WMA makes every effort possible to inform customers of the potential for discolored water sometimes, we are unable to provide efficient timely notice. If you notice discolored water WMA encourages customers to contact our office immediately; this allows us to discuss whether there is a known disturbance or if we need to investigate further.