Access Your Customer Portal

In addition to changing out our meters, we have also switched to a new billing system that allows the customers to access their account information. 

Please review the steps below and then follow the steps in the “How to Sign Up for Your Customer Portal” document.


  1. Enter your entire 9-digit account number including any numbers after the dash (ex. 123456789-0).
  2. Use the CID # provided on your new bill in the red circle.
  3. You will receive an email indicating you signed up for the Customer Portal.
  4. You MUST click on the blue link in the confirmation email (shown below) in order to verify and activate your Customer Portal account.
  5. If you are having trouble logging in, you can start over and make sure you click on the link in the Verification Email.